@PromoKitchen A2: three things suppliers need to do: 1) respond personally 2) resolve swiftly w/ 1 call protocol preferred 3) familiarize your CSR's w/ products and their industry uses. they can't know it all, but knowledge will help quickly answer issues

A2: three things suppliers need to do: 1) respond personally 2) resolve swiftly w/ 1 call protocol preferred 3) familiarize your CSR's w/ products and their industry uses. they can't know it all, but knowledge will help quickly answer issues

— Whiteboard Promos (@WhiteboardPromo) July 17, 2019

from Twitter https://twitter.com/WhiteboardPromo